Error: Skype For Business And Exchange Aren’t Making A Connection Right Now

This blog post will show you how to fix the error below with Skype For Business Client and Exchange Server or Exchange Online.

The error message causes two Issues, First, you cannot see conversation history in Skype For Business client and you can’t see it In Outlook 2016.

Error Message

skype for business and exchange aren’t making a connection right now.

This error message comes In there forms (see below)

Reason For Error

You get this error message when you Install Skype For Business as part of the Office 2016 suite but not setting up Outlook 2016 on the machine.

When Outlook Is Installed on the machine and for Integration to work we must set up Outlook on the machine.


To fix this Issue, Start Outlook 2016 and follow the prompts to set up your mailbox.

Once the mailbox Is configured, sign out of Skype For Business and click on Delete my sign-in info