Configure Offline Exchange Server 2016 Cmdlet Help File

This KB will show you how you can use the update-exchangehelp using offline file In case your servers can’t access the Internet to download the help file.

As you know if your servers can access the Internet all you need to do is issue the cmdlet:

Update-exchangehelp – verbose than Exchange will connect to the inter net and will download the cmdlet reference topic delivery and updates.



To use an offline version use the steps below:

Download the ExchangeHelpInfo.xml manifest file from the link below

http://go.microsoft.com/fwlink/p/?LinkId=287244

Open .xml file and download the 3 X .cab files from the URLs In the file.


Copy files to Internal web server

For example http://intranet.test.local/exchangehelp/ExchangePS_Update_En.cab


Open .XML file again and replace URLs with your Internal web server


Create a registry file from the below test (save text as .reg file)

Change URL to the to the .XML file you edited In the step above

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExchangeServer\v15\UpdateExchangeHelp]

“ManifestUrl”=”http://intranet.test.local/exchangehelp/ExchangeHelpInfo.xml


Save As .reg


Run file




Go to Exchange Shell and run update-exchangehelp


From the IIS logs you will the exchange sever hitting the web server


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