Email problems with Mercury Quality Center

Users from outside the domain not receiving emails and users from the local domain receiving emails with no problem.

 

Problem:

Users from outside the domain not receiving emails and users from the local domain receiving emails with no problem.

Fix:
To fix the problem add the Mercury Quality Centre server IP address the mail server relay list (in this case exchange server).
If you are using the IIS SMTP to send email enable relay as well.

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