Backup exec freezes when doing inventory

When trying to do inventory or eject a tape from the drive using Backup Exec 10d and 11d the software freezes

Problem:
When trying to do inventory or eject a tape from the drive using Backup Exec 10d and 11d the software freezes.

Solution:

Open task manager and close the following services.
Beserver.exe
BkupExec.exe

Start backup exec and start services from Backup Exec application.

If this does not work restart server.

CategoriesKB